ERP — Enterprise Resource Planning — is the software that runs your business: finance, operations, inventory, manufacturing, and more. We specialize in solving the real-world ERP problems that user guides and help desks don't cover — one-off situations, edge cases, and business-process gaps that leave your team stuck. From the shop floor to the finance office, we handle AP, AR, General Ledger, Job Costing, Cost Accounting, and more. We also do implementations, evaluations, and upgrades — but expert on-demand support is our core.
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Epicor ERP (Enterprise Resource Planning) connects your entire business — from the shop floor to the finance office. From day-one implementation to long-term optimization, we cover every phase of your Epicor ERP lifecycle — Kinetic, Classic, and legacy versions included.
This is our core. When your team hits a wall — an error no one can explain, a process the user guide never addresses, a one-off situation that has everyone stumped — we're the call you make. No long-term contract required to get started.
Get your ERP system up and running the right way from the start. We handle full-cycle implementations tailored to both manufacturing and finance workflows, including ERP systems such as Epicor.
Stay current with your ERP's latest features without the risk. We manage complex upgrades and platform migrations — including ERP systems such as Epicor — with minimal downtime and zero data loss.
Empower every department to get the most from your ERP system. We deliver role-based training for both operations and finance teams, including strategic consulting to help your people work smarter.
We don't just know Epicor ERP — we know the undocumented, real-world situations that trip teams up across Kinetic, Classic, finance, and operations modules. That experience is what sets us apart.
Our consultants have real-world experience on both the shop floor and in the finance office. We understand MRP, BOM, scheduling, and quality control — and AP, AR, General Ledger, Job Costing, and Cost Accounting — not just software.
We specialize in ERP systems such as Epicor, giving us deep, practical knowledge that generalist consultants simply can't match.
The user guide covers the basics. We cover everything else — the edge cases, undocumented behaviors, and real-world scenarios that stumped your internal team, your authorized reseller, and other help desks.
From Seattle to Miami, we serve manufacturers across all 50 states with both remote and on-site support options.
Our clients report an average 30% improvement in operational efficiency within 12 months of engaging with our team.
We're not a one-time vendor — we're your strategic ERP partner. 80% of our clients have been with us for over 5 years.
Many of our clients start with a single support call and no long-term commitment. Whether it's one question or a full implementation, here's how we work.
Tell us what you're stuck on — whether it's a single issue or a bigger project — in a no-obligation discovery call.
You receive a detailed action plan and transparent pricing — no hidden fees, no bloated scopes.
Your dedicated ERP consultant gets up to speed on your environment and begins delivering results.
We stay with you — supporting, optimizing, and growing alongside your business long-term.
Epicor ERP is the backbone of both manufacturing operations and finance departments across every industry — and we support them all, from the production floor to the accounting office.
Don't take our word for it — hear from the teams we've helped transform their ERP environments.
At RHC, 100% of fixed asset accounting was managed using three sheets of an Excel file: Roll-forward Schedule, fixed asset list, and a CIP list. Each year, it was a struggle to manage the annual audit and the year-end close. Upon integrating with Epicor ERP, Jonathan Lanz was an excellent resource and teacher for our team, as he is a subject matter expert in Epicor accounting modules, especially the fixed assets module. We were able to import existing data from the Excel file into Epicor and adjust for disposals that occurred years ago, and maintain a single dataset for each year. Life is good once you get the support from the right people.
Common questions about our Epicor ERP support services.
ERP stands for Enterprise Resource Planning — it's the software that integrates and manages the core functions of a business in one central system. For manufacturers, this includes finance (AP, AR, General Ledger, Job Costing), operations (MRP, Sales Orders, Job Entry, Inventory), purchasing, scheduling, and more. Epicor is one of the most widely used ERP systems in the manufacturing industry.
We specialize in solving the real-world Epicor ERP problems that user guides and help desks don't cover — one-off situations, edge cases, and business-process gaps. We are an independent third-party Epicor ERP consultant with no affiliation to Epicor Software Corporation.
Yes. We provide Epicor technical support for Kinetic, Classic, and legacy versions across all modules — including finance (AP, AR, GL, Job Costing, Cost Accounting) and operations (MRP, Sales Order, Job Entry).
No. Many of our clients start with a single support call and no long-term commitment. We offer both hourly and monthly Epicor ERP support plans to fit your situation.
Yes. We provide expert support for Epicor finance modules including Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), Job Costing, and Cost Accounting — not just operations and shop floor modules.
Yes. We provide expert support for Epicor operations modules including MRP (Material Requirements Planning), Sales Order Management, Job Entry, Purchase Order, Inventory Management, Scheduling, BOM (Bill of Materials), and Shop Floor Control — covering both day-to-day issues and the edge cases your user guide doesn't address.
Yes. In addition to core Epicor Kinetic modules, we support a wide range of Epicor companion products and third-party add-ons including FP&A (Financial Planning & Analysis), QuickShip (shipping automation), ECM/DocStar (Enterprise Content Management & document management), and other add-ons listed on the Epicor website. If you're having trouble with an integrated product or add-on, we can help.
We guarantee same-day emergency response for critical Epicor ERP issues. Our team is available Mon–Fri 7am–8pm PST with 24/7 emergency coverage so production-stopping problems get resolved fast.
Join 100+ manufacturing companies who call ERP Rescue when their team, their VAR, and the help desk have run out of answers.
Whether it's a one-off situation nobody can answer, a full implementation, or anything in between — reach out and we'll get you to the right person fast. No commitment required.