Step-by-step solutions for the real-world Epicor problems that user guides don't cover. Finance modules, operations, upgrades, and more — written by consultants who've seen it all.
Before you start: These guides are based on a specific Epicor Kinetic version and configuration. Menu paths, screen layouts, and field names can differ depending on your version, customizations, and security settings. Always test these steps in a test/pilot environment before making any changes in your live, production system.
Eliminate the double-entry created by Bank Transfers by editing the Bank Funds Transfer Posting Rule — changing summarization from 'No Summarization' to 'Summarize.'
Read guide →End-to-end monthly fixed asset close procedure — load assets via DMT, verify GL Control Codes, post additions, calculate and post depreciation, and reconcile in Chart Tracker.
Read guide →Configure a manufactured subassembly inside a parent part's MOM using Pull as Assembly — so the sub builds in the same job, schedules correctly, and costs roll up properly.
Read guide →Issue a full or partial credit card refund by applying a credit memo through Applied Credit Payments — using Credit Card Transaction History to link back to the original charge.
Read guide →Step-by-step GL period close procedure — plus how to resolve the most common blockers: unposted journals, open subledgers, and out-of-balance conditions.
Read guide →Troubleshoot Epicor MRP errors: regeneration failures, excessive unfirm jobs, MRP ignoring demand, and make/buy logic problems.
Read guide →Fix AP invoice matching errors — quantity tolerance failures, price variances, missing receipts, and unit-of-measure mismatches.
Read guide →Step-by-step bank reconciliation walkthrough — matching cleared transactions, handling outstanding items, and resolving discrepancies that block reconciliation.
Read guide →Configure Epicor job costing correctly from the start — costing methods, GL control codes, burden rates, resource groups, and common mistakes to avoid.
Read guide →Reconcile Goods Received Not Invoiced for receipts that will never get a real supplier invoice, using a Manual GRNI Clearing document instead of a standard AP invoice.
Read guide →Reopen a closed PO line and process a Debit Memo against the Advance Billing Line to clear a stranded supplier Advance Payment off your books.
Read guide →Apply a customer payment that doesn't exactly match the invoice amount, and write off the resulting over/under difference right inside Cash Receipt Entry.
Read guide →Export and import custom apps, BPMs, dashboards, and report styles between Kinetic environments — packaged into a single distributable ZIP file.
Read guide →Edit live Epicor data directly from a BAQ results grid — no customization required. Includes a worked example updating a posted invoice line description.
Read guide →We publish new Epicor how-to guides regularly. Can't find what you're looking for? Our consultants have the answer.
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